Terms & Conditions

By completing the waiver, the patient voluntarily consents and authorizes InstaTestExpress Inc and its contracted nurses to conduct collection, testing, and analysis for the purpose of a rapid COVID-19 antigen or antibody and PCR screening test. It is understood that this test involves nasal pharyngeal and or finger lancing for the purpose of collecting necessary sample material. Generally, antigen or antibody test result will be available and transmitted to the patient within 60 minutes of sample collection. It is understood that there are risks and benefits associated with undergoing a screening test for COVID-19, including but not limited to, the risk of injury during sample collection and the rare potential for false positive or false negative test results. The patient is responsible for the accuracy of the personal information submitted to InstaTestExpress Inc., including but not limited to patients name, date of birth, passport/Ramq identification and email address. We do not provide a QR code with any of our results. It is the patients responsibility to ensure the accuracy of the aforementioned. It is the patients responsibility to take appropriate action with regard to their results. If the patients antigen results yield a NOT DETECTED result while the patient suffers from any COVID-19 symptoms (such as fever, dry cough, tiredness, loss of taste or smell, headache, sore throat, aches and pains, rashes or discolouration of fingers or toes, difficulty breathing or shortness of breath, chest pain or pressure, loss of speech or movement), the patient should contact Sante Publique. InstaTestExpress Inc. will immediately forward any DETECTED results to Sante Publique. The patient is obligated to alert an InstaTestExpress representative or contracted nurse of any and all COVID-19 symptoms PRIOR to testing. All symptomatic patients will be turned away and sent to Sante Publique. The patient consents to the collection, use, and disclosure of Personal Information for the purpose InstaTestExpress Inc or their contracted nurses to properly perform the testing and reporting services. InstaTestExpress Inc. will only collect, use, disclose, and retain a patients Personal Information for the time necessary to fulfill the specific purpose identified above and to the extent permitted or required by law. InstaTestExpress Inc has implemented policies and procedures to protect Personal Information, including physical and cybersecurity measures. A patients Personal Information will only be accessed by InstaTestExpress Inc. on a need to know basis. A patient may make a written request to review and correct any Personal Information held by InstaTestExpress Inc., which may provide me with any such Personal Information or correct this Personal Information to the extent required by law. For further information regarding personal information, please contact info@instatestexpress.com Third party nurses contracted by InstaTestExpress Inc will collect, use, and retain a sample of my biological material in order to conduct the COVID-19 screening test. The biological material and the test result are collected, used, or retained by contracted nurses, and not by InstaTestExpress Inc. Biological sample material will be discarded immediately by the third party nurses following the test. 15-20 minutes for Antigen results and within 24 hours for PCR Results and within 6 hours for NAAT results are targets and best estimates and do in no way constitue a promise or guarantee. InstaTestExpress Inc., its directors, administrators or third party contractors will no be liable for any and all damages caused by delays in reporting test results, errors in test results or omissions in test results. Any errors in reporting due to technical or malfunctions or human error All associates of InstaTestExpress Inc., including but not limited to its representatives, administrators, contractors or third party nurses, will be held harmless for any and all damages, both potential or real, both material or otherwise, occurring as a result of the services provided thereof, including but not limited to testing results, delays in receiving results or inconclusive results. All patients and customers agree and acknowledge that InstatTestExpress Inc. and all associates thereof are performing a service and are in no way liable for the accuracy of the testing materials being used.